Our Team
We bring different perspectives to the table, but we’re united by a love for purposeful work, thoughtful design, and real connection.
Jason Pullo
Jason founded ESP with a clear vision: to build a technology partner designed specifically for the hospitality industry. With hands-on experience across more than a thousand hotel new builds, renovations, and transitions, he brings a deep operational understanding to every engagement. His leadership continues to shape ESP’s hospitality-first approach and long-standing client partnerships. He remains closely involved in guiding strategy and ensuring every solution aligns with the real-world demands of hospitality operations.
Founder, SVP of Hospitality & TourismErza Krasniqi
Erza works closely with ownership and management teams to align technology with real-world operational needs. With a background in hospitality operations, she brings a practical, on-the-ground perspective to every conversation—understanding how systems impact both guest experience and revenue. She focuses on building strong partnerships and helping clients navigate technology decisions with clarity and confidence.
Hospitality Sales Manager